---
title: Requesting a Custom Report in ServiceBox
description: Creating Custom Reporting Price Lists - Getting Started
---

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# Requesting a Custom Report in ServiceBox

## If your business needs a report that isn’t available in ServiceBox’s standard Reporting section, you can request a custom report through the support team for an additional fee based on complexity.

If you're looking for a specific report that isn't available in the **Reporting** section, ServiceBox offers the option to request a **custom report** created by our development team.

### How to Request a Custom Report

To begin the process:

1. **Submit a ticket** via the black **Help** button at the bottom of your ServiceBox screen
   
   **or**
2. Email our team directly at support@jobboxsoft.com

A member of our **Customer Success team** will reach out to confirm your requirements and ask follow-up questions as needed. Once we fully understand the scope, your request will be assessed and categorized based on complexity.

### Custom Report Pricing

| **Size** | **Price** |
| --- | --- |
| Small | $300 |
| Medium | $450 |
| Large | $600 |
| Extra Large | $900 |

 

The report size is determined by factors like the number of filters, data sources, formatting complexity, and whether calculations or custom formatting are required.

### Important Notes

- **Custom Field Consideration**: If your requested report uses **custom fields**, changing the names of those fields after the report is developed may break the report or return incorrect data.
- If you plan to **rename or remove custom fields**, notify us so we can adjust your report accordingly.
- Significant adjustments after delivery may incur **additional charges**, especially if the changes increase the report’s complexity.

---

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