Requesting a Custom Report in ServiceBox
If your business needs a report that isn’t available in ServiceBox’s standard Reporting section, you can request a custom report through the support team for an additional fee based on complexity.
If you're looking for a specific report that isn't available in the Reporting section, ServiceBox offers the option to request a custom report created by our development team.
How to Request a Custom Report
To begin the process:
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Submit a ticket via the black Help button at the bottom of your ServiceBox screen
or
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Email our team directly at support@jobboxsoft.com
A member of our Customer Success team will reach out to confirm your requirements and ask follow-up questions as needed. Once we fully understand the scope, your request will be assessed and categorized based on complexity.
Custom Report Pricing
| Size | Price |
|---|---|
| Small | $300 |
| Medium | $450 |
| Large | $600 |
| Extra Large | $900 |
The report size is determined by factors like the number of filters, data sources, formatting complexity, and whether calculations or custom formatting are required.
Important Notes
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Custom Field Consideration: If your requested report uses custom fields, changing the names of those fields after the report is developed may break the report or return incorrect data.
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If you plan to rename or remove custom fields, notify us so we can adjust your report accordingly.
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Significant adjustments after delivery may incur additional charges, especially if the changes increase the report’s complexity.
Need Help?
To get started with a custom report or ask questions about pricing or feasibility, contact our support team at support@jobboxsoft.com. We're happy to help tailor a solution for your business.