Skip to content
English
  • There are no suggestions because the search field is empty.

Error adding customer to accounting: Field has the following error

Fix field validation errors when adding a customer to QuickBooks Online from ServiceBox.

Error Message

Error adding customer to accounting: Field X has the following error: Y

Cause

This error occurs when a customer in ServiceBox has an invalid value in a field that is being copied into QuickBooks Online. The error message will identify both the field and the issue, helping you locate and correct the problem.

 

Resolution

To resolve the issue:

  • Review the field mentioned in the error message.

  • Update the field value in ServiceBox to fix the error described.

  • After correcting the field, retry syncing the customer to QuickBooks Online.

 

 

Need Help?
Click the Help button in the bottom-right corner of your screen when logged in.
If you're still having trouble, contact our support team at support@jobboxsoft.com.