---
title: "Error: Object reference not set to an instance of an object"
description: "Error: Object reference not set to an instance of an object"
---
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# Error: Object reference not set to an instance of an object
If user see's this error message on sync, user may try to Edit customer profile in ServiceBox and verify if the Province/State or Country field has information filled in.
[](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19101729323/original/tSI8digx-E22tb4k5oAh4dxLMSypPjIH9A.png?1667923811)
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