---
title: Exporting Invoices to QuickBooks Online - FAQ
description: Exporting Invoices to QuickBooks Online - FAQ
---
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3. [FAQ](https://learn.getservicebox.com/quickbooks-online?hsLang=en#faq)
# Exporting Invoices to QuickBooks Online - FAQ
## Troubleshooting the missing “Go” button when syncing invoices with QuickBooks Online in ServiceBox.
### **Question**
Some users have trouble exporting an invoice to QuickBooks Online. In order to sync invoices, you simply need to go into your QuickBooks settings, select the settings you would like to import/export, and click the **"Go"** button (shown in the screenshot below). If that button isn’t appearing, there are a few possible causes.
### Solution
If the **"Go"** button does not appear on your QuickBooks screen, it may be due to incomplete settings in your QuickBooks Online Sync. Sometimes, changes made in ServiceBox settings can affect what appears in the QuickBooks sync screen.
To fix this:
1. Select **QuickBooks Online** from the dropdown menu under your login name.
2. This will bring you to the **QuickBooks Online Sync** page.
3. You’ll see a message like this:
*“The following settings must be complete before syncing with QuickBooks.”*
Now go through each of the tabs within this page (Customers, Invoices, Items, etc.) and ensure all required settings are filled in. If even one section is incomplete, the **"Go"** button will not appear.
**Example:**
In the screenshot below, the tax settings are incomplete. The ServiceBox tax value hasn’t been mapped to a QuickBooks value. To fix this, simply choose the correct QuickBooks tax from the dropdown list.
Once all settings are complete, the **"Go"** button will be visible, allowing you to sync invoices.
### **Need Help?**
If you have any questions or need support, please click the **Help** button in your ServiceBox account or email us at **support@getservicebox.com**.
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