---
title: Finding Missing Quotes - FAQ
description: Finding Missing Quotes - FAQ
---

[Skip to content](https://learn.getservicebox.com/finding-missing-quotes-faq#main-content)

English

Show submenu for translations

[![ServiceBox Workmark OrangeGradient](https://learn.getservicebox.com/hs-fs/hubfs/ServiceBox%20Workmark%20OrangeGradient.png?width=225&height=57&name=ServiceBox%20Workmark%20OrangeGradient.png)](https://learn.getservicebox.com/knowledge-base?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [ServiceBox Support Knowledge Base](https://learn.getservicebox.com/?hsLang=en)
2. [Quotes](https://learn.getservicebox.com/quotes?hsLang=en)
3. [FAQ](https://learn.getservicebox.com/quotes?hsLang=en#faq)

# Finding Missing Quotes - FAQ

## If quotes aren’t appearing in your list, they may have been auto-expired. You can find them under the "Expired" tab, and adjust the auto-expiration timing in your Quote Status settings.

If quotes are not displayed in your list, it may be because they have been automatically marked as **expired** due to a system setting.

### Viewing Expired Quotes

To check for expired quotes:

- Go to the **Quotes** section in ServiceBox.
- Click the **"Expired"** link at the top of the list to view all quotes that have been moved into the expired status.

![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-05-2026-07-18-56-3988-PM.png?width=1722&height=802&name=image-png-May-05-2026-07-18-56-3988-PM.png)

### How Quotes Become Expired

Quotes automatically move to the expired list based on a setting called **"Expire After Months."**

You can find this setting here:

- **Settings \> Quotes \> Settings**

  **![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-05-2026-07-20-22-2242-PM.png?width=670&height=294&name=image-png-May-05-2026-07-20-22-2242-PM.png)**

Each status in the list may have an “Expire After Months” field. If this field is filled in with a number (e.g. 1, 6, or 12), quotes in that status will be moved to **Expired** after that many months.

### Adjusting the Setting

To prevent quotes from automatically expiring:

- Set the **“Expire After Months”** field to **blank** for the relevant statuses.
- This will keep the quotes in their current status and prevent them from disappearing from your regular list.

### **Need Help?**

If you have any questions or need support, please click the Help button in your ServiceBox account or email us at **support@getservicebox.com**.

 

- [Video Learning](https://learn.getservicebox.com/video-learning?hsLang=en#main-content)

    - [Accounting Integrations](https://learn.getservicebox.com/video-learning?hsLang=en#accounting-integrations)
- [FAQs](https://learn.getservicebox.com/faqs?hsLang=en)
- [Getting started](https://learn.getservicebox.com/getting-started?hsLang=en#main-content)

    - [User Guides](https://learn.getservicebox.com/getting-started?hsLang=en#user-guides)
- [ServiceBox Mobile](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#getting-started)
    - [User Guide Technician](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#user-guide-technician)
    - [User Guide Admin](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#user-guide-admin)
    - [FAQ](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#faq)
    - [New Release](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#new-release)
- [Invoices](https://learn.getservicebox.com/invoices?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/invoices?hsLang=en#getting-started)
    - [Advanced Functionality](https://learn.getservicebox.com/invoices?hsLang=en#advanced-functionality)
    - [User Guide](https://learn.getservicebox.com/invoices?hsLang=en#user-guide)
    - [FAQ](https://learn.getservicebox.com/invoices?hsLang=en#faq)
- [Quotes](https://learn.getservicebox.com/quotes?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/quotes?hsLang=en#getting-started)
    - [User Guide](https://learn.getservicebox.com/quotes?hsLang=en#user-guide)
    - [Advanced Functionality](https://learn.getservicebox.com/quotes?hsLang=en#advanced-functionality)
    - [FAQ](https://learn.getservicebox.com/quotes?hsLang=en#faq)
- [Work Orders](https://learn.getservicebox.com/work-orders?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/work-orders?hsLang=en#getting-started)
    - [User Guide](https://learn.getservicebox.com/work-orders?hsLang=en#user-guide)
    - [Advanced Functionalities](https://learn.getservicebox.com/work-orders?hsLang=en#advanced-functionalities)
    - [Work Order - FAQ](https://learn.getservicebox.com/work-orders?hsLang=en#work-order-faq)
- [Job Sites](https://learn.getservicebox.com/job-sites?hsLang=en#main-content)

    - [User Guide](https://learn.getservicebox.com/job-sites?hsLang=en#user-guide)
    - [Advanced Functionality](https://learn.getservicebox.com/job-sites?hsLang=en#advanced-functionality)
    - [FAQ](https://learn.getservicebox.com/job-sites?hsLang=en#faq)
- [Recurring Work](https://learn.getservicebox.com/recurring-work?hsLang=en#main-content)

    - [User Guide](https://learn.getservicebox.com/recurring-work?hsLang=en#user-guide)
    - [FAQ](https://learn.getservicebox.com/recurring-work?hsLang=en#faq)
- [Scheduler](https://learn.getservicebox.com/scheduler?hsLang=en#main-content)

    - [User Guide](https://learn.getservicebox.com/scheduler?hsLang=en#user-guide)
    - [Advanced Functionality](https://learn.getservicebox.com/scheduler?hsLang=en#advanced-functionality)
    - [FAQ](https://learn.getservicebox.com/scheduler?hsLang=en#faq)
- [Timesheets](https://learn.getservicebox.com/timesheets?hsLang=en#main-content)

    - [User Guide](https://learn.getservicebox.com/timesheets?hsLang=en#user-guide)
    - [Advanced Functionality](https://learn.getservicebox.com/timesheets?hsLang=en#advanced-functionality)
    - [FAQ](https://learn.getservicebox.com/timesheets?hsLang=en#faq)
- [Inventory](https://learn.getservicebox.com/inventory?hsLang=en#main-content)

    - [User Guides](https://learn.getservicebox.com/inventory?hsLang=en#user-guides)
    - [FAQ](https://learn.getservicebox.com/inventory?hsLang=en#faq)
- [Vendor Orders](https://learn.getservicebox.com/vendor-orders?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/vendor-orders?hsLang=en#getting-started)
    - [Advanced Functionality](https://learn.getservicebox.com/vendor-orders?hsLang=en#advanced-functionality)
    - [User Guide](https://learn.getservicebox.com/vendor-orders?hsLang=en#user-guide)
    - [FAQ](https://learn.getservicebox.com/vendor-orders?hsLang=en#faq)
- [Reporting](https://learn.getservicebox.com/reporting?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/reporting?hsLang=en#getting-started)
    - [FAQ](https://learn.getservicebox.com/reporting?hsLang=en#faq)
    - [User Guide](https://learn.getservicebox.com/reporting?hsLang=en#user-guide)
- [Integrations](https://learn.getservicebox.com/integrations?hsLang=en#main-content)

    - [Accounting Connector](https://learn.getservicebox.com/integrations?hsLang=en#accounting-connector)
    - [ServiceBox Payments](https://learn.getservicebox.com/integrations?hsLang=en#servicebox-payments)
- [Product Updates](https://learn.getservicebox.com/product-updates?hsLang=en)
- [Data Services](https://learn.getservicebox.com/data-services?hsLang=en#main-content)

    - [FAQ](https://learn.getservicebox.com/data-services?hsLang=en#faq)
- [QuickBooks Desktop](https://learn.getservicebox.com/quickbooks-desktop?hsLang=en#main-content)

    - [User Guide](https://learn.getservicebox.com/quickbooks-desktop?hsLang=en#user-guide)
    - [Getting Started](https://learn.getservicebox.com/quickbooks-desktop?hsLang=en#getting-started)
    - [FAQ](https://learn.getservicebox.com/quickbooks-desktop?hsLang=en#faq)
- [QuickBooks Online](https://learn.getservicebox.com/quickbooks-online?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/quickbooks-online?hsLang=en#getting-started)
    - [User Guide](https://learn.getservicebox.com/quickbooks-online?hsLang=en#user-guide)
    - [FAQ](https://learn.getservicebox.com/quickbooks-online?hsLang=en#faq)
- [Printing](https://learn.getservicebox.com/printing?hsLang=en)
- [Sage 50 (Canada)](https://learn.getservicebox.com/sage-50-canada?hsLang=en#main-content)

    - [Configuration](https://learn.getservicebox.com/sage-50-canada?hsLang=en#configuration)
    - [FAQ](https://learn.getservicebox.com/sage-50-canada?hsLang=en#faq)
    - [User Guide](https://learn.getservicebox.com/sage-50-canada?hsLang=en#user-guide)
- [First Steps for ServiceBox Users](https://learn.getservicebox.com/first-steps-for-servicebox-users?hsLang=en#main-content)

    - [User Guide](https://learn.getservicebox.com/first-steps-for-servicebox-users?hsLang=en#user-guide)
    - [FAQ](https://learn.getservicebox.com/first-steps-for-servicebox-users?hsLang=en#faq)
- [Configuring Your ServiceBox Site](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#getting-started)
    - [User Guides](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#user-guides)
    - [FAQ](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#faq)
    - [Advanced Functionality](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#advanced-functionality)
- [Customer](https://learn.getservicebox.com/customer?hsLang=en#main-content)

    - [User Guide](https://learn.getservicebox.com/customer?hsLang=en#user-guide)
    - [Advanced Functionality](https://learn.getservicebox.com/customer?hsLang=en#advanced-functionality)
    - [FAQ](https://learn.getservicebox.com/customer?hsLang=en#faq)
- [Notes](https://learn.getservicebox.com/notes?hsLang=en)
- [To Dos](https://learn.getservicebox.com/to-dos?hsLang=en#main-content)

    - [Getting Started](https://learn.getservicebox.com/to-dos?hsLang=en#getting-started)
    - [To Dos - User Guide](https://learn.getservicebox.com/to-dos?hsLang=en#to-dos-user-guide)
- [Vendor](https://learn.getservicebox.com/vendor?hsLang=en#main-content)

    - [User Guide](https://learn.getservicebox.com/vendor?hsLang=en#user-guide)

[![sblogo-whiteandtransparent120x30\[8666\]](https://learn.getservicebox.com/hs-fs/hubfs/sblogo-whiteandtransparent120x30%5B8666%5D.png?width=120&height=30&name=sblogo-whiteandtransparent120x30%5B8666%5D.png "sblogo-whiteandtransparent120x30[8666]")](https://learn.getservicebox.com/knowledge-base?hsLang=en)

 

<https://www.facebook.com/getservicebox/> <https://x.com/getservicebox> <https://www.instagram.com/getservicebox/?hl=en> <https://www.youtube.com/@JobboxSoftware> <https://www.linkedin.com/company/getservicebox/>

Copyright © 2026