Granting and Restricting Access for Specific Users - FAQ

 You set up "Roles" in your site for the security access (what is seen by each Role) as you want/need them to be set up, with our help in your site's "back-end" security area of our programming.  This is a protocol we go through when you sign up for ServiceBox.  Every site comes with two default "Roles" - Admin Users and Basic Users.  If you need more, we can create more.  We usually create a second "Office User" Role when we set up sites that allow for everything the Admin User Role does, except one can not delete anything in the data base. This is a security issue for some companies, as they want the Admin User Role for only the company owner, or very senior, trusted management.