How can I create Vendor Order with Unit Cost 0 and it doesn't affect my default pricing in ServiceBox?
Some businesses prefer to create vendor orders with a blank dollar unit cost, then update pricing later. This article explains how to do that without affecting your default item pricing in quotes or invoices.
Why This Matters
By default, ServiceBox updates item pricing when costs are entered on quotes or invoices. If you're entering vendor pricing later, this can cause unwanted changes to your quote item defaults and affect billing accuracy.
Step 1: Modify Quote Item Settings
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Go to Quote → Settings → Items Tab.
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Uncheck the box for:
🔲 Allow Update of Unit Cost and Markup
This ensures updates to vendor costs won't change your default item settings.
Step 2: Modify Invoice Settings
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Go to Invoice → Settings.
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Uncheck the box for:
🔲 Allow Update of Unit Cost and Markup from the Invoice
This prevents cost updates made during invoicing from affecting your quote item defaults.
What Happens Now
With both settings disabled:
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You can create vendor orders with a $0 unit cost.
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When actual pricing is received from the supplier, you can update it without overwriting the original item pricing in ServiceBox.
Final Notes
This setup is ideal for workflows where vendor pricing isn’t available at the time of order creation. By protecting your quote item defaults, you reduce the risk of billing discrepancies while maintaining flexibility in your purchasing process.
Need Help?
Contact support by clicking the Help button in the bottom corner of your screen when logged in or email us at support@jobboxsoft.com.