---
title: How do I mark an invoice as Paid in QuickBooks Online?
description: How do I mark an invoice as Paid in QuickBooks Online?
---
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# How do I mark an invoice as Paid in QuickBooks Online?
## This article explains how to ensure invoices appear as "paid" when syncing between ServiceBox and QuickBooks Online.
### Handling Paid Invoices When Syncing with QuickBooks Online
QuickBooks Online requires an actual payment to mark an invoice as paid—updating the status alone isn’t enough.
When syncing invoice data between ServiceBox and QuickBooks Online, you have **two options**:
1. **Add the payment in ServiceBox:**
Enter the payment directly into the ServiceBox invoice. When you sync with QuickBooks Online, this will **create the payment** in QBO and **automatically mark the invoice as paid**.
2. **Add the payment in QuickBooks Online:**
If you add the payment in QuickBooks Online first, it will mark the invoice as paid in QBO. When you next sync, ServiceBox will **recognize the payment** and **update the invoice as paid** within ServiceBox.
### **Need Help?**
If you have any questions or need support, please click the **Help** button in your ServiceBox account or email us at **support@getservicebox.com**.
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