How do I move an auto generated Purchase Order number to a different work order?
How to work around auto-generated PO numbers in ServiceBox
There is a workaround in the system to manually assign a purchase order to the correct Work Order. Please follow these steps:
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Delete the purchase order record from the original (incorrect) Work Order.
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Turn off the 'Auto-Generate Purchase Order Numbers on Work Orders' feature temporarily.
Go to Settings > Work Order > Features to disable this setting.
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Add the purchase order record to the correct Work Order, manually entering the appropriate PO number.
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Turn the auto-generate feature back on once the purchase order has been added successfully.
Need Help?
Contact support by clicking the Help button in the bottom-right corner of your screen when logged in or email us at support@jobboxsoft.com