How many hours of training do you think it will take to have everyone trained and ready to use ServiceBox?
Estimated training timeframes for ServiceBox depend on team roles and tasks.
One of the most common questions we receive from clients is: How long will it take to train our team on ServiceBox? The answer depends on each person’s role and responsibilities.
Office Staff
Most office staff can be trained in two one-hour Administrator Training sessions. However, if someone is only handling basic tasks (creating work orders, scheduling, converting to invoices), one hour may be enough. Additional sessions may be needed for vendor orders or quote production.
Senior Managers & Owners
Senior leadership typically needs more advanced training. Topics include:
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Creating and managing quotes
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Job costing
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Using the pricebook
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Inventory management
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GPS mapping for routing
Field Technicians
Technicians usually require 30–45 minutes of prep time to learn how to:
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Use ServiceBox on their devices
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Complete work orders
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Track their time
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Use To Do’s for themselves and teammates
Group technician training sessions last 45–60 minutes and are best scheduled first thing in the morning or at the end of the day, so technicians can apply what they’ve learned right away.
Conclusion
Training time for ServiceBox varies by role, but with focused preparation, all staff members can quickly become proficient.
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