--- title: How to Adjust Browser Language Settings to Resolve Address Format Issues description: How to Adjust Browser Language Settings to Resolve Address Format Issues --- [Skip to content](https://learn.getservicebox.com/how-to-adjust-browser-language-settings-to-resolve-address-format-issues#main-content) English Show submenu for translations [![ServiceBox Workmark OrangeGradient](https://learn.getservicebox.com/hs-fs/hubfs/ServiceBox%20Workmark%20OrangeGradient.png?width=225&height=57&name=ServiceBox%20Workmark%20OrangeGradient.png)](https://learn.getservicebox.com/knowledge-base?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [ServiceBox Support Knowledge Base](https://learn.getservicebox.com/?hsLang=en) 2. [Customer](https://learn.getservicebox.com/customer?hsLang=en) 3. [FAQ](https://learn.getservicebox.com/customer?hsLang=en#faq) # How to Adjust Browser Language Settings to Resolve Address Format Issues ## If you're seeing inconsistent address formatting on the Customer Intake Portal across devices, this guide will help you configure browser language settings in Microsoft Edge and Google Chrome to ensure consistent "City, Province, Postal Code" formatting. ### Resolving Address Format Inconsistencies on the Customer Intake Portal If you’re experiencing inconsistencies in how addresses are displayed on the Customer Intake Portal—for example, seeing "City, State, Zip Code" on desktop but "City, Province, Postal Code" on mobile—it’s likely due to your **browser’s language settings**. This guide walks you through how to adjust language preferences in Microsoft Edge and Google Chrome to ensure addresses are consistently shown using the **Canadian format**. ### **Adjusting Language Settings in Microsoft Edge** 1. **Open Microsoft Edge**: - Launch the Edge browser on your device. 2. **Access Settings**: - Click on the three-dot menu in the top-right corner. - Select **Settings** from the dropdown menu. 3. **Navigate to Languages**: - In the left-hand menu, click **Languages**. 4. **Add Preferred Language**: - Check if **English (Canada)** is listed under **Preferred languages**. - If not, click the **Add languages** button. - Search for **English (Canada)** in the search bar, select it, and click **Add**. 5. **Set Primary Language**: - Drag **English (Canada)** to the top of the **Preferred languages** list to make it the default. 6. **Restart Edge**: - Close and reopen Edge for the changes to take effect. ### **Adjusting Language Settings in Google Chrome** 1. **Open Google Chrome**: - Launch the Chrome browser on your device. 2. **Access Settings**: - Click the three-dot menu in the top-right corner. - Select **Settings** from the dropdown menu. 3. **Navigate to Language Settings**: - Scroll down and click **Advanced** to expand more settings. - Under the **Languages** section, click on **Language**. 4. **Add Preferred Language**: - Check if **English (Canada)** is listed under the languages. - If not, click the **Add languages** button. - Search for **English (Canada)**, select it, and click **Add**. 5. **Set Primary Language**: - Click the three dots next to **English (Canada)**. - Select **Move to the top** to prioritize it as the default language. 6. **Restart Chrome**: - Close and reopen Chrome to apply the changes. ### **Why This Works** The address format displayed on the portal depends on the browser’s primary language setting. By selecting **English (Canada)**, the portal will display addresses using the "City, Province, Postal Code" format, regardless of the device being used. ### **Need Help?** If you have any questions or need support, please click the Help button in your ServiceBox account or email us at **support@getservicebox.com**. - [Video Learning](https://learn.getservicebox.com/video-learning?hsLang=en#main-content) - [Accounting Integrations](https://learn.getservicebox.com/video-learning?hsLang=en#accounting-integrations) - [FAQs](https://learn.getservicebox.com/faqs?hsLang=en) - [Getting started](https://learn.getservicebox.com/getting-started?hsLang=en#main-content) - [User Guides](https://learn.getservicebox.com/getting-started?hsLang=en#user-guides) - [ServiceBox Mobile](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#getting-started) - [User Guide Technician](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#user-guide-technician) - [User Guide Admin](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#user-guide-admin) - [FAQ](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#faq) - [New Release](https://learn.getservicebox.com/servicebox-mobile?hsLang=en#new-release) - [Invoices](https://learn.getservicebox.com/invoices?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/invoices?hsLang=en#getting-started) - [Advanced Functionality](https://learn.getservicebox.com/invoices?hsLang=en#advanced-functionality) - [User Guide](https://learn.getservicebox.com/invoices?hsLang=en#user-guide) - [FAQ](https://learn.getservicebox.com/invoices?hsLang=en#faq) - [Quotes](https://learn.getservicebox.com/quotes?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/quotes?hsLang=en#getting-started) - [User Guide](https://learn.getservicebox.com/quotes?hsLang=en#user-guide) - [Advanced Functionality](https://learn.getservicebox.com/quotes?hsLang=en#advanced-functionality) - [FAQ](https://learn.getservicebox.com/quotes?hsLang=en#faq) - [Work Orders](https://learn.getservicebox.com/work-orders?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/work-orders?hsLang=en#getting-started) - [User Guide](https://learn.getservicebox.com/work-orders?hsLang=en#user-guide) - [Advanced Functionalities](https://learn.getservicebox.com/work-orders?hsLang=en#advanced-functionalities) - [Work Order - FAQ](https://learn.getservicebox.com/work-orders?hsLang=en#work-order-faq) - [Job Sites](https://learn.getservicebox.com/job-sites?hsLang=en#main-content) - [User Guide](https://learn.getservicebox.com/job-sites?hsLang=en#user-guide) - [Advanced Functionality](https://learn.getservicebox.com/job-sites?hsLang=en#advanced-functionality) - [FAQ](https://learn.getservicebox.com/job-sites?hsLang=en#faq) - [Recurring Work](https://learn.getservicebox.com/recurring-work?hsLang=en#main-content) - [User Guide](https://learn.getservicebox.com/recurring-work?hsLang=en#user-guide) - [FAQ](https://learn.getservicebox.com/recurring-work?hsLang=en#faq) - [Scheduler](https://learn.getservicebox.com/scheduler?hsLang=en#main-content) - [User Guide](https://learn.getservicebox.com/scheduler?hsLang=en#user-guide) - [Advanced Functionality](https://learn.getservicebox.com/scheduler?hsLang=en#advanced-functionality) - [FAQ](https://learn.getservicebox.com/scheduler?hsLang=en#faq) - [Timesheets](https://learn.getservicebox.com/timesheets?hsLang=en#main-content) - [User Guide](https://learn.getservicebox.com/timesheets?hsLang=en#user-guide) - [Advanced Functionality](https://learn.getservicebox.com/timesheets?hsLang=en#advanced-functionality) - [FAQ](https://learn.getservicebox.com/timesheets?hsLang=en#faq) - [Inventory](https://learn.getservicebox.com/inventory?hsLang=en#main-content) - [User Guides](https://learn.getservicebox.com/inventory?hsLang=en#user-guides) - [FAQ](https://learn.getservicebox.com/inventory?hsLang=en#faq) - [Vendor Orders](https://learn.getservicebox.com/vendor-orders?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/vendor-orders?hsLang=en#getting-started) - [Advanced Functionality](https://learn.getservicebox.com/vendor-orders?hsLang=en#advanced-functionality) - [User Guide](https://learn.getservicebox.com/vendor-orders?hsLang=en#user-guide) - [FAQ](https://learn.getservicebox.com/vendor-orders?hsLang=en#faq) - [Reporting](https://learn.getservicebox.com/reporting?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/reporting?hsLang=en#getting-started) - [FAQ](https://learn.getservicebox.com/reporting?hsLang=en#faq) - [User Guide](https://learn.getservicebox.com/reporting?hsLang=en#user-guide) - [Integrations](https://learn.getservicebox.com/integrations?hsLang=en#main-content) - [Accounting Connector](https://learn.getservicebox.com/integrations?hsLang=en#accounting-connector) - [ServiceBox Payments](https://learn.getservicebox.com/integrations?hsLang=en#servicebox-payments) - [Product Updates](https://learn.getservicebox.com/product-updates?hsLang=en) - [Data Services](https://learn.getservicebox.com/data-services?hsLang=en#main-content) - [FAQ](https://learn.getservicebox.com/data-services?hsLang=en#faq) - [QuickBooks Desktop](https://learn.getservicebox.com/quickbooks-desktop?hsLang=en#main-content) - [User Guide](https://learn.getservicebox.com/quickbooks-desktop?hsLang=en#user-guide) - [Getting Started](https://learn.getservicebox.com/quickbooks-desktop?hsLang=en#getting-started) - [FAQ](https://learn.getservicebox.com/quickbooks-desktop?hsLang=en#faq) - [QuickBooks Online](https://learn.getservicebox.com/quickbooks-online?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/quickbooks-online?hsLang=en#getting-started) - [User Guide](https://learn.getservicebox.com/quickbooks-online?hsLang=en#user-guide) - [FAQ](https://learn.getservicebox.com/quickbooks-online?hsLang=en#faq) - [Printing](https://learn.getservicebox.com/printing?hsLang=en) - [Sage 50 (Canada)](https://learn.getservicebox.com/sage-50-canada?hsLang=en#main-content) - [Configuration](https://learn.getservicebox.com/sage-50-canada?hsLang=en#configuration) - [FAQ](https://learn.getservicebox.com/sage-50-canada?hsLang=en#faq) - [User Guide](https://learn.getservicebox.com/sage-50-canada?hsLang=en#user-guide) - [First Steps for ServiceBox Users](https://learn.getservicebox.com/first-steps-for-servicebox-users?hsLang=en#main-content) - [User Guide](https://learn.getservicebox.com/first-steps-for-servicebox-users?hsLang=en#user-guide) - [FAQ](https://learn.getservicebox.com/first-steps-for-servicebox-users?hsLang=en#faq) - [Configuring Your ServiceBox Site](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#getting-started) - [User Guides](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#user-guides) - [FAQ](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#faq) - [Advanced Functionality](https://learn.getservicebox.com/configuring-your-servicebox-site?hsLang=en#advanced-functionality) - [Customer](https://learn.getservicebox.com/customer?hsLang=en#main-content) - [User Guide](https://learn.getservicebox.com/customer?hsLang=en#user-guide) - [Advanced Functionality](https://learn.getservicebox.com/customer?hsLang=en#advanced-functionality) - [FAQ](https://learn.getservicebox.com/customer?hsLang=en#faq) - [Notes](https://learn.getservicebox.com/notes?hsLang=en) - [To Dos](https://learn.getservicebox.com/to-dos?hsLang=en#main-content) - [Getting Started](https://learn.getservicebox.com/to-dos?hsLang=en#getting-started) - [To Dos - User Guide](https://learn.getservicebox.com/to-dos?hsLang=en#to-dos-user-guide) - [Vendor](https://learn.getservicebox.com/vendor?hsLang=en#main-content) - [User Guide](https://learn.getservicebox.com/vendor?hsLang=en#user-guide) [![sblogo-whiteandtransparent120x30\[8666\]](https://learn.getservicebox.com/hs-fs/hubfs/sblogo-whiteandtransparent120x30%5B8666%5D.png?width=120&height=30&name=sblogo-whiteandtransparent120x30%5B8666%5D.png "sblogo-whiteandtransparent120x30[8666]")](https://learn.getservicebox.com/knowledge-base?hsLang=en)   Copyright © 2026