---
title: How to Ensure Invoices are Marked as Paid in ServiceBox When Paid in QuickBooks Online
description: How to Ensure Invoices are Marked as Paid in ServiceBox When Paid in QuickBooks Online
---
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1. [ServiceBox Support Knowledge Base](https://learn.getservicebox.com/?hsLang=en)
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# How to Ensure Invoices are Marked as Paid in ServiceBox When Paid in QuickBooks Online
### **Introduction**
Efficient synchronization between ServiceBox and QuickBooks Online is vital for seamless financial management, particularly concerning invoice statuses. This article offers a detailed guide to ensuring that payments recorded in QuickBooks Online reflect accurately as paid in ServiceBox.
### **Step-by-Step Guide**
#### **Step 1: Run the Sync**
Initiate the synchronization process promptly after receiving payments in QuickBooks Online. This action ensures that the invoice status is updated to **Paid** in ServiceBox.
#### **Step 2: Add Statuses**
For clearer management, consider adding a specific status in ServiceBox for invoices paid in QuickBooks Online.
- Go to **Settings \> Invoices \> Statuses**
- Click **Add** to create a new status (e.g., **Paid in QuickBooks Online**)
- Check the box under **Paid**
- Click the **green checkmark** to save
[](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19125720502/original/6H0_7FWxGbydtQSN0SKHZgIfdYoxRhMIsQ.png?1712760435)
#### **Step 3: Adjust Invoice Accounts settings**
If necessary, modify the **Invoice Accounts** settings.
- Go to **QuickBooks Online Settings \> Invoice Accounts**.
- Under **Use this status when setting invoice to paid**, select **Paid in QBO from** the dropdown.
This adjustment doesn’t directly affect synchronization but acts as a helpful safeguard.
By following these steps, you can streamline the synchronization process between ServiceBox and QuickBooks Online, ensuring accurate reflection of invoice statuses across both platforms.
### **Need Help?**
If you have any questions or need support, please click the **Help** button in your ServiceBox account or email us at **support@getservicebox.com**.
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