How to find QuickBooks Desktop File - FAQ

Finding your QuickBooks company file (.qbw) is essential when troubleshooting or setting up integrations like the ServiceBox connector. Below are three reliable methods to locate your file: Windows Search, QuickBooks, and directly through your C:\ Drive.

Method 1: Locating via Windows Search

1. Enable Hidden Files

   • Go to Start → Control Panel → Appearance and Personalization → Folder Options

   • Click the View tab

   • Under Advanced Settings, select Show hidden files, folders, and drives, then click OK

2. Search for .QBW File

   • Click Start and type *.qbw into the Search programs and files box

   • Wait for search results to appear

3. Find the File

   • Right-click the desired .qbw file and select an action, or write down the directory path for future use

4. (Optional) Re-hide Hidden Files

   • Repeat Step 1, but select Don't show hidden files, folders, and drives, and click OK

Method 2: Locating via QuickBooks

1. Open QuickBooks

   • Launch QuickBooks via Desktop icon or Start → All Programs → QuickBooks

2. Open the Company File

   • Double-click your company file on the startup screen

   • Press and hold Ctrl + press 1 to open the Product Information window

3. Copy the File Path

   • Look under File Information for the full directory path of the .qbw file

   • Write it down for future reference, then close QuickBooks

Method 3: Locating via the C:\ Drive

1. Enable Hidden Files (Same as Step 1 in Method 1)

2. Browse to the Folder

   • Go to Start → Computer → double-click *C:*

   • Navigate to:
     C:\Users\Public\Documents\Intuit\QuickBooks\Company Files

3. Find the .QBW File

   • Locate the file with the .qbw extension

   • Right-click for options or write down the file path

4. (Optional) Re-hide Hidden Files (Same as Step 4 in Method 1)

Need Help?
Click the Help button in your ServiceBox account or email support@jobboxsoft.com. Our support team is happy to assist you.