Skip to content
English
  • There are no suggestions because the search field is empty.

How to Initiate a Forced Re-Sync of all Payments from ServiceBox to QuickBooks.

Prevent duplicate payments when unlinking and re-syncing invoices between ServiceBox and QuickBooks Online.

Summary

Our technical team can unlink invoices and payment records in ServiceBox. However, it's essential to check for existing payment records in QuickBooks Online for those invoices to avoid creating duplicate entries during synchronization.

 

 

Proceed with the Re-Sync and Avoid Duplication

To prevent duplicate payment records:

  • Verify whether payment records already exist in QuickBooks Online for the relevant ServiceBox invoices.

  • If no payment records are found, we can proceed with the unlinking process confidently.

  • If payment records do exist, we’ll need to review the situation carefully to ensure everything remains accurate.

 

 

Once you’ve confirmed the presence or absence of payment records in your accounting software, contact support@jobboxsoft.com. We’ll proceed accordingly to ensure your re-sync is accurate and duplicate-free.