---
title: Importing/Exporting Inventory in ServiceBox
description: Importing/Exporting Inventory in ServiceBox
---

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1. [ServiceBox Support Knowledge Base](https://learn.getservicebox.com/?hsLang=en)
2. [Inventory](https://learn.getservicebox.com/inventory?hsLang=en)
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# Importing/Exporting Inventory in ServiceBox

## How to Import Inventory Items into ServiceBox Using Excel

### **Introduction:**

Managing inventory accurately is crucial for any business. ServiceBox provides a user-friendly feature for importing and exporting inventory data, making it easier to organize and track items. This step-by-step guide walks you through how to import inventory items into ServiceBox using a structured Excel spreadsheet.

### **Accessing the Inventory Section:**

Navigate to the **Inventory** section via the main menu on the left-hand side of the ServiceBox interface.

![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-28-2026-07-45-01-3338-PM.png?width=670&height=271&name=image-png-May-28-2026-07-45-01-3338-PM.png)

### **Exporting Inventory Data**

1. Click the **EXPORT TO EXCEL** button at the bottom of the screen.
2. This will generate an Excel template titled **ServiceBox Inventory Item Workbook**.
3. If the file opens in Protected View, click **Enable Editing** to proceed

![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-28-2026-07-46-02-1338-PM.png?width=670&height=259&name=image-png-May-28-2026-07-46-02-1338-PM.png)

### **Formatting the Spreadsheet**

1. Use the exported spreadsheet as your **template**.
2. If you’re using another source (like your accounting software), **paste that original data into a second tab** to preserve it.
3. Rearrange the columns in the second tab to match **columns B through H** in the ServiceBox template.
   
     - If needed, add columns in your source sheet to match the ServiceBox structure.
     - **Do not copy or enter data into Column A** — ServiceBox will automatically generate IDs here.

![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-28-2026-07-46-49-3632-PM.png?width=670&height=202&name=image-png-May-28-2026-07-46-49-3632-PM.png)

### **Copying and Pasting Data**

1. Select the data range from your source tab (excluding headers).
2. Right-click and **Copy**.
3. Return to the ServiceBox spreadsheet and paste under the corresponding columns (starting with Column B).
4. Press **Enter** to confirm the pasted content.

### **Assigning Item Numbers**

- If your source sheet lacks item numbers (Column B), assign them manually using a consistent numbering system (e.g., 1001, 1002, etc.).

### **Optional Columns to Include**

- **Column I – Long Description**: If available, include for more detailed item descriptions.
- **Column J – Quantity at Location Head Office**: Include if tracking quantity on hand.

> If your ServiceBox account uses **multiple inventory locations**, ensure your spreadsheet includes additional columns to match the export template exactly.

### **Verifying Data Integrity**

Before importing:

- Ensure every item has both an **Item Number** and **Description**.
- Add or delete rows as needed to clean up your data.
- Save and close the spreadsheet once complete.

### **Importing Data into ServiceBox**

1. In the Inventory section, click **Import from Excel** at the bottom of the screen.
2. Select the saved Excel file and click **Import**.
3. The upload time varies — large imports (1,000–2,000 items) may take up to 10–15 minutes.

![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-28-2026-07-47-32-6275-PM.png?width=670&height=314&name=image-png-May-28-2026-07-47-32-6275-PM.png)

### **![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-28-2026-07-48-17-5236-PM.png?width=666&height=196&name=image-png-May-28-2026-07-48-17-5236-PM.png)**

### **Managing Inventory Items**

After importing, you can:

- View and edit your inventory list
- Adjust reorder points
- Transfer items between locations
- Track allocations

### **Further Inventory Management Tasks**

For ongoing inventory management, you can:

- Add, edit, or delete items
- Generate a new “ServiceBox Inventory Workbook” export for future updates

For more detailed instructions, refer to the [Inventory User Guide](https://learn.getservicebox.com/inventory-?hsLang=en) provided by ServiceBox.

### **Need Help?**

If you have any questions or need support, please click the Help button in your ServiceBox account or email us at **support@getservicebox.com**.

 

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