---
title: Introducing the Enhanced Checklist Screen in ServiceBox
description: Introducing the Enhanced Checklist Screen in ServiceBox
---

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# Introducing the Enhanced Checklist Screen in ServiceBox

## The Checklist screen in ServiceBox has been redesigned to improve usability across Units, Job Sites, and Work Orders. This article walks you through how to access, view, and customize the new checklist layout, including how to display both default and custom unit fields.

### Units Checklist Screen

With the latest ServiceBox update, the checklist tab under each **Unit** now provides a cleaner, more intuitive user experience. The layout has been completely rewritten and supports field customization to help teams focus on relevant data.

### Accessing the Units Checklist Screen

1. Log in to your ServiceBox account
2. Navigate to the **Job Site** section

[![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-25-2026-09-17-07-9413-PM.png?width=1666&height=867&name=image-png-May-25-2026-09-17-07-9413-PM.png)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19111638073/original/AbFzyWtSfsNmz98i52-0bJUeucaO2-Ytgg.png?1686839271)

       3. Click on the appropriate **Unit**

 

[![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-25-2026-09-17-43-2103-PM.png?width=1355&height=777&name=image-png-May-25-2026-09-17-43-2103-PM.png)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19111638087/original/GW4iDj6-UHqH1DE341QjQssFtVQHkCTozg.png?1686839297)

 

  4. Open the **Checklist** tab

 

[![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-25-2026-09-18-13-2117-PM.png?width=1385&height=857&name=image-png-May-25-2026-09-18-13-2117-PM.png)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19111638413/original/sKOOyQ1qdLC5mmykTtvdW8SmfZ7D1vhBcg.png?1686839609)

 

### Customizing the Default Checklist List for Units

You now have the ability to control what shows up on the checklist list screen for Units. Under **Settings**, users can enable default unit fields to appear on the list, such as **Location**, **Service Interval**, and **Contract Info**.

### To Customize Default Fields:

1. Go to **Settings**
2. Click on the **Unit** tab and then **List Settings**
3. Check off the box beside any field you'd like displayed on the checklist screen

[![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-25-2026-09-19-42-6932-PM.png?width=1341&height=460&name=image-png-May-25-2026-09-19-42-6932-PM.png)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19111638748/original/tjfqgxNBFs-9tAxaP-IrxK1mSZYSXuexQQ.png?1686839913)

 

- You will see the fields displayed on the Checklist screen for Units as shown below.

[![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-25-2026-09-20-07-1411-PM.png?width=1366&height=480&name=image-png-May-25-2026-09-20-07-1411-PM.png)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19111639160/original/nc5sYCKG-SMsxqrPrDpCIrDWa3CWV6N5-Q.png?1686840206)

 

### **Customizing the Custom Fields Checklist for Units**

In addition to the default fields, users can also leverage custom fields to further enhance the Checklist screen. Custom fields can be defined based on specific business requirements, allowing users to capture and display unique unit information such as make, model serial number etc. When custom fields are set up on the Unit level, users can choose whether to display that information on the Unit list screen.

1. Go to **Settings**
2. Click on the **Unit** tab
3. Select **Custom Fields**
4. Click **Edit** beside the field you want to display

[![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-25-2026-09-20-43-8634-PM.png?width=1425&height=795&name=image-png-May-25-2026-09-20-43-8634-PM.png)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19111639534/original/gMR_pxe8jWe3_iC1uEhkWOV5C5OBcGyW7g.png?1686840461)

5\. Check off **"Display on Checklist"**

- You will see the custom fields displayed on the Unit List screen as shown below

### Consistency Across Job Sites and Work Orders

This same customization functionality also applies to Checklists linked to **Job Sites** or **Work Orders**. You can show either default unit fields or custom fields on their checklist list screens using the same process.

### Accessing the Job Site Checklist Screen:

1. Log in to your ServiceBox account
2. Navigate to the **Job Site** section
3. Click on the **Checklist** tab

[![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-25-2026-09-21-34-8049-PM.png?width=1367&height=571&name=image-png-May-25-2026-09-21-34-8049-PM.png)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19111641356/original/RXA26Ar-mECuaZn-ZVOR3aH9zfonHawtzg.png?1686841827)Accessing the Work Order Checklist Screen:

1. Log in to your ServiceBox account
2. Navigate to the **Work Order** section
3. Click on the **Checklist** tab

#### ![](https://learn.getservicebox.com/hs-fs/hubfs/image-png-May-25-2026-09-22-33-6890-PM.png?width=1324&height=776&name=image-png-May-25-2026-09-22-33-6890-PM.png)**Need Help?**

If you have any questions or need support, please click the Help button in your ServiceBox account or email us at **support@getservicebox.com**.

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