Sometimes you may notice that the Invoice Statistics—visible on the Work Order screen or within the Invoices section—don't seem to add up correctly.
This often comes down to how your fiscal year is configured in ServiceBox.
These invoice statistics are calculated based on your fiscal year end, which is set under:
Settings → Tenant → Fiscal Year End
For example, if your fiscal year end is set to December, then invoice statistics will show all calculations from January 1 to December 31 of the current year.
What to Do:
If the statistics don't look how you expect:
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Go to Settings
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Click Tenant
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Locate the Fiscal Year End dropdown
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Select the correct month that aligns with your company's fiscal year
Once updated, the invoice statistics will reflect the correct range based on your fiscal year settings.
Need Help?
If you have questions about fiscal year settings or invoice statistics, our support team is here to assist. Contact us at support@jobboxsoft.com.
