Skip to content
English
  • There are no suggestions because the search field is empty.

Handling Multicurrency Vendor Orders in ServiceBox and QuickBooks Online Integration

Introduction

Businesses that operate across borders often face challenges when managing currencies for transactions and accounting. When using ServiceBox for job management and QuickBooks Online for accounting, discrepancies can arise—especially when dealing with vendors in different currencies. This article provides guidance on how to handle vendor orders in USD when most transactions are in CAD within ServiceBox and QuickBooks Online.

 

Understanding ServiceBox Currency Limitations

ServiceBox is currently designed to operate with a single currency. The platform does not yet support multiple currencies for vendor orders, invoices, or customer/vendor profiles. This limitation can affect financial tracking and accuracy when dealing with international vendors.

 

Managing US Currency Vendor Orders

If you’re encountering issues syncing vendor orders in USD to QuickBooks Online, it’s important to note that ServiceBox does not support this functionality at this time. As a workaround, we recommend manually handling these transactions by placing vendor orders directly in QuickBooks Online.

 

Recommended Workflow for Multicurrency Operations

  1. Identify the Orders: Review and flag vendor orders that are in a currency different from your ServiceBox default (e.g., USD).

  2. Direct Entry in QuickBooks Online: For these orders, manually enter them into QuickBooks Online to ensure accuracy and avoid syncing discrepancies.

  3. Monitor for Updates: ServiceBox may support multicurrency transactions in future updates. Keep an eye out for announcements to simplify this process down the line.

Need Help?
Contact support by clicking the Help button in the bottom-right corner of your screen when logged in or email us at support@jobboxsoft.com.