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Resolving QuickBooks Online Sync Error: Error Syncing Vendor Orders

Activating purchase orders in QuickBooks Online resolves syncing issues with Vendor Orders.

Issue:

Some of our customer  reported an issue with syncing Vendor Orders (VO) in QuickBooks Online despite correct settings. 

 

Solution:

This issue is related to a setting within QuickBooks Online that needs to be activated.

To resolve this issue follow this process:

  • Log in to QuickBooks Online.
  • Navigate to Accounts and Settings.

 

  • Under Expenses, activate the Purchase Order feature
  • Save your changes

 

  • Once the Purchase Order feature is activated, re-run the sync.

 

Need Help?
Contact support by clicking the Help button in the bottom-right corner of your screen when logged in or email us at support@jobboxsoft.com.