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Resolving QuickBooks Online Sync Error: Error Syncing Vendor Orders

Activating purchase orders in QuickBooks Online resolves syncing issues with Vendor Orders.

Issue:

Some of our customer reported an issue with syncing Vendor Orders (VO) in QuickBooks Online despite correct settings. 

Solution:

This issue is related to a setting within QuickBooks Online that needs to be activated.

To resolve this issue, follow this process:

  • Log in to QuickBooks Online.
  • Navigate to the Settings (Gear Icon) --> Accounts and Settings.

 

  • Under Expenses, activate the Purchase Order feature
  • Save your changes

 

  • Once the Purchase Order feature is activated, re-run the sync.

Need Help?

If you have any questions or need support, please click the Help button in your ServiceBox account or email us at support@getservicebox.com.