---
title: "Resolving ServiceBox Login Issues on Safari: A Step-by-Step Guide"
description: "Resolving ServiceBox Login Issues on Safari: A Step-by-Step Guide"
---
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# Resolving ServiceBox Login Issues on Safari: A Step-by-Step Guide
## Troubleshooting Safari login issues by clearing cache and switching browsers
### **Summary**
Some ServiceBox users on Safari have experienced login issues due to recent login page enhancements that may not be fully compatible with certain browser settings. While Safari is supported on mobile, we recommend the steps below for resolving desktop browser login issues.
### Step-by-Step Instructions
#### **1. Clear Safari Cache**
Follow these steps to clear your Safari browser cache:
1. **Open Safari** on your computer.
2. **Access Preferences**: Click **Safari** in the top menu (next to the Apple logo), then choose **Preferences**.
3. **Navigate to Privacy**: In the Preferences window, go to the **Privacy** tab (usually the far right).
4. **Manage Website Data**: Click **Manage Website Data**.
5. **Search for ServiceBox**: In the new window, use the search bar to find websites associated with ServiceBox.
6. **Remove Cache Data**: Select the ServiceBox-related entry, then click **Remove** or **Remove All**.
7. **Confirm Removal**: Click **Remove Now** or **Remove All** when prompted.
8. **Close Preferences**.
9. **Restart Safari**: Close and reopen Safari for the changes to take effect.
#### **2. Use an Optimal Browser for ServiceBox**
Although Safari is supported on mobile, for the best performance on desktop, we recommend using **Google Chrome** or **Microsoft Edge**. These browsers offer better compatibility with ServiceBox’s latest updates.
By following these steps, you should be able to resolve login issues caused by cached data in Safari.
### **Need Help?**
If you have any questions or need support, please click the Help button in your ServiceBox account or email us at **support@getservicebox.com**.
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