---
title: Setting up Work Order Alerts
description: Setting up Work Order Alerts
---
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1. [ServiceBox Support Knowledge Base](https://learn.getservicebox.com/?hsLang=en)
2. [Work Orders](https://learn.getservicebox.com/work-orders?hsLang=en)
3. [User Guide](https://learn.getservicebox.com/work-orders?hsLang=en#user-guide)
# Setting up Work Order Alerts
## This article explains how to configure company-wide and user-specific alerts for work order creation, scheduling, and status changes.
### Overview
Alerts allow you to notify different people in your company when work orders are created, assigned, or change status.
### Step 1: Enable Alerts
To enable alerts:
1. Go to **Settings → Plan → Work Order Alerts**
2. Make sure the checkbox is selected
### Step 2: Configure Alert Types
Next:
1. Go to the **Work Order** tab
2. Click on **Alerts**
Here you can view all available alert types. Click the **pencil icon** to edit a specific alert.
- To send alerts to someone **not** listed as a scheduled user (e.g., your office manager), enter their email address in the **Email** field
- To send alerts to the **assigned or scheduled user**, use the checkboxes provided
- Once done, click the **checkmark** to save your changes
### Step 3: Set Up User Alerts
After company-wide alerts are configured, each user must also have their individual alert settings configured.
An **administrator** can set this up by choosing which types of alerts each user will receive.
### **Need Help?**
If you have any questions or need support, please click the Help button in your ServiceBox account or email us at **support@getservicebox.com**.
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