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Understanding Access Levels Available in Secure Site Related to Check-in/Check-out

This article outlines the available access levels for administrators in Secure Site, specifically for configuring work order check-in and check-out permissions.

 

Summary

In this article, we'll highlight the configurations that administrators can utilize to customize access permissions, particularly focusing on Work Order Check-in and Check-out functionalities.
 

If you wish to modify default access levels on Secure Site, reach out to our support team at support@getservicebox.com.

Access Levels available for Check-In and Check-Out for Administrator

Default settings for Admin user access have been predefined based on our experience with ServiceBox users. However, recognizing the diverse workflows across companies, you have the flexibility to Override these defaults in your ServiceBox.

To do so, navigate to the Override? column, check the box, and then adjust access by marking or unmarking the Grant Access column.

Here are some of the access levels that can be adjusted for work order check-in and check-out:

  • Can Add Time Without Notes: Allows administrators to add time without requiring a note. If this setting is unchecked, users must enter a note when checking out or adding hours.

  • Can Change Time on Work Order Checkout: Allows administrators to change the time on work order checkout.

  • Override Forced Time on Checkout: Lets administrators enforce or disable the requirement to enter hours worked at checkout.

  • Can Add Work Order Labor Items: Controls whether a user can add labor items to a work order.

  • Can Edit Work Order Labor Items: Controls whether a user can edit labor items on a work order.

Need Help?

If you have any questions or need support, please click the Help button in your ServiceBox account or email us at support@getservicebox.com.