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Understanding Access Levels Available in Secure Site Related to Check-in/Check-out

This article outlines the available access levels for administrators in Secure Site, specifically for configuring work order check-in and check-out permissions.

 

Summary

In this article, we'll highlight the configurations that administrators can utilize to customize access permissions, particularly focusing on Work Order Check-in and Check-out functionalities.
 

If you wish to modify default access levels on Secure Site, reach out to our support team at support@jobboxsoft.com.

 

Access Levels available for Check-In and Check-Out for Administrator

Default settings for Admin user access have been predefined based on our experience with ServiceBox users. However, recognizing the diverse workflows across companies, you have the flexibility to Override these defaults in your ServiceBox.

To do so, navigate to the Override? column, check the box, and then adjust access by marking or unmarking the Grant Access column.

Here are some of the access levels that can be adjusted for work order check-in and check-out:

  • Can Add Time Without Notes: Allows administrators to add time without requiring a note. If this setting is unchecked, users must enter a note when checking out or adding hours.

  • Can Change Time on Work Order Checkout: Allows administrators to change the time on work order checkout.

  • Override Forced Time on Checkout: Lets administrators enforce or disable the requirement to enter hours worked at checkout.

  • Can Add Work Order Labor Items: Controls whether a user can add labor items to a work order.

  • Can Edit Work Order Labor Items: Controls whether a user can edit labor items on a work order.

 

 

 

Check-in/Check-out twice on the Same Work Order

This feature allows users to check in or check out twice on the same work order. By default, the system restricts repetitive check-in/check-out actions on a single work order. However, these settings can enable exceptions:

  • Can Check In on the Same Work Order Twice Without Check Out: By default, after a user checks in, the system disables the check-in button to prevent multiple check-ins. Enabling this setting allows users to check in twice on the same work order.

  • Can Check Out on the Same Work Order Twice Without Check In: By default, after a user checks out, the system disables the check-out button. Enabling this setting allows users to check out twice on the same work order.

Need Help?
Contact support by clicking the Help button in the bottom-right corner of your screen when logged in or email us at support@jobboxsoft.com.