When filling out a form to generate a report in ServiceBox, it's important to know the difference between input fields and output fields. This helps ensure the report delivers the data you're actually looking for.
What Are Input Fields?
Input fields are the fields you see on the screen before generating the report. These act as filters and control which records are included in the final report. You must complete these fields before clicking the Generate button.
Example:
For the Work Order By Status Date report, the input fields might include:
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Start Date
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End Date
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Customer
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Job Site
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Status
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Assigned User
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Category
These determine which data will appear in your report.
Input Fields
What Are Output Fields?
Output fields are the columns that appear in the final report after it's been generated. These are the data points you want to see for each record returned by the input filters.
Example:
For the Work Order By Status Date report, example output fields may include:
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Work Order Number
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Work Order Date
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Status Change Date
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Customer Name
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Job Site Address
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Assigned User
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Status
You can mark up a screenshot of the report results like this to identify which output fields you'd like included.
Tips for Filling the Form
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Use the labels from the report screen when listing input fields.
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Use the column headers from the generated report as your output fields.
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When submitting a request for a custom report or form, try to fill out all fields as much as possible.
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If you're unsure, include screenshots with markings (circles or highlights) to clearly indicate what you want. This helps the ServiceBox team quickly understand your request and build the right report.
Need Help?
Still have questions? Send us your partially completed form or marked-up screenshots, and we’ll be happy to assist you. Contact us at support@jobboxsoft.com.