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ServiceBox Payments - Handpoint Devices - Overview

Overview of using Handpoint devices with ServiceBox Payments, including setup, costs, and ordering process.

Summary

Increase the professionalism of your business by using a physical device to take payments directly at a job site. The added benefit is that all the payment information will be put into ServiceBox directly to eliminate any redundant processing.

This document details the Handpoint device integration with ServiceBox Payments. In order to use a HandPoint device in your business, you will need to have a merchant account for ServiceBox Payments. For more information about ServiceBox Payments, click here.


What is a Handpoint Device?

An exciting new addition to our product offerings is the ability for you to use a physical payment device to take credit card payments in the office or remotely. Your technicians can use a Handpoint device that they can connect to their phone via Bluetooth. Once the device is connected to your ServiceBox account, all transactions processed through the device will be captured in your ServiceBox account.  



What does a Handpoint Device Cost?

For the HiLite Handpoint Device displayed above, the cost for the device is $269 USD plus taxes. For pricing in other currencies, please contact our support team through the Help button.



What is the process to get a Handpoint Device?

For the HiLite Handpoint Device, we will need you to submit a Handpoint Device Order form to our partners at PaySafe. Once you fill out the application form (a pdf) you will send it to their support team, where they will process the order for the handpoint device. You will be able to choose the number of devices and the location to send the devices to. The devices you order will be added as a debit in your ServiceBox Payment account, so you will pay for the devices as you use them.

 

Need Help?
Contact support by clicking the Help button in the bottom corner of your screen when logged in or email us at support@jobboxsoft.com.