Work Orders
Everything you need to create, track, and manage work orders, hassle-free.
Getting Started
User Guides
User Guide
- Using Inventory in Work Orders
- Importing/Exporting Work Orders in ServiceBox
- Day Before Notification Enhancement Feature
- Enhanced Work Order List Screen in ServiceBox
- Customizable Work Order Status Filters
- Improved Work Order List Experience: Scroller Position Restoration
- SMS Messaging with ServiceBox's Enroute and Day Before Notifications
- Work Order Check In/Out Enhancement
- Attachments: Internal Only vs. Admin Only
- Understanding Access Levels Available in Secure Site Related to Check-in/Check-out
- Assigning a Salesperson to a Work Order in ServiceBox
- Understanding and Resolving Discrepancies in Work Order Time Entries
- Setting up Work Order Alerts
- Copying Quote Materials to Work Orders
- Purchase Orders
- Email Address Book
- Using Inventory within a Work Order
- Understanding Notes Display in the History Notes Tab of Work Orders in ServiceBox
- Managing Work Orders and User Activity in ServiceBox
- Resolving Default Work Order Status Issues in ServiceBox
- ServiceBox Introduces Improved Left Hand Menu Navigation
Advanced Functionalities
Work Order - FAQ
- Scheduling More Than One Technician to Work Orders
- Scheduling a Technician to a Work Order
- Can I change the display order of Work Orders?
- Will the schedule change if Work Order is completed sooner?
- Alerts Set Up But Techs Not Notified
- Applying Rates for Individual Users
- Automatically Changing Status of Work Orders the Invoices
- How do I move an auto generated Purchase Order number to a different work order?
- Work order not opening/can't see anymore.
- Why are Some Phone Numbers in the Work Order Not Hyperlinked?
- How do I Turn Off Auto Numbering and Auto bullets in Description Fields?
- How do I Input Time onto the Timesheets of Multiple Technicians Simultaneously?
- Make Including Attachments Mandatory for Closed Work Orders
- Technician checked in and out, why doesn't time show on Work Order?
- Generating P.O's in ServiceBox
- Difference Between "Assigned" and "Scheduled" Users in ServiceBox
- Collecting Multiple Signatures On One Work Order
- Showing Contacts on a Work Order
- Timesheet Not Showing Check ins and Check Outs on Work Order
- Why am I Unable to View the Work Order Despite the Red Highlight on the Work Order Tab?
- Why Closed Work Order is not Faded Out on Scheduler Tab?
- Understanding and Resolving Disappearing Notes Issue in Work Orders
- How Do I Print Unit details on Checklist?